A BA’s approach to lean strategy execution

ChessBoardBusiness stakeholders want projects to deliver fast. They often come to the project team with a clear view of the solution, expecting a quick start and not leaving much room or time for challenging and proposing alternatives. However, this mind set carries with it an important risk: blindly building the proposed solution does not guarantee business value.

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Going straight to your goal by looking sideways

Creatief vastzetten van legoRemember the last time you’ve made a non trivial purchase, like a fridge, a smartphone or a new car. Would you be comfortable if you were given only one fridge, smartphone or car to choose from? Probably not. However, in business, we often tend to stick to the first solution that comes to mind, even though the investment is typically much bigger.

What role can alternatives play when defining and implementing business changes?

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What I learn from a tennis star

I remember some legendary tennis matches from my childhood. Matches between top players like John McEnroe, Ivan Lendl, Boris Becker. But most of all, it was Andre Agassi that kept me hooked on TV. Apart from being a great tennis player, he had some rock star allure, was funny at the right times, was just enough underdog to earn extra sympathy points and he made an impressive comeback. So when he’s interviewed by HBR, I’m all ears. And he has some interesting life lessons to share.

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Finding the missing link between goals and solutions

Missing linkOften, the trigger for new projects consists of ideas at two levels: very generic and very specific. For example:

  • Generic: “We need to improve customer experience.”
  • Specific: “We should let customers enter their personal data online before their visit to our branch office.”

Both levels are relevant. Both contain useful information. But something is missing: the link between them. Luckily, the BA is in the perfect position to make that link visible.
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Shaping changes – Business Analysis Conference 2015

It’s been already two weeks after the end of the 2015 edition of the European Business Analysis Conference, but it still feels like yesterday. I’ve finally come around to write up some of the things that stick with me (a good trigger to revive my blog :)). Only some of the things, though: there were plenty other inspiring moments and ideas. But here’s a small sample to give you a taste.

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